Are you getting the most from your Workday AMS?
We’re specialists in Workday.
Setting up a successful Workday Application Management Services (AMS) relationship requires careful planning, clear communication, and strategic alignment between your organization and the AMS provider.
Based on our experience here at CloudRock, here are the top 10 ways for you to get the most out of your Workday AMS relationship:
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Vendor Selection: Choose a Workday AMS provider with a proven track record, relevant experience, and a strong reputation in your industry.
Cultural Fit: Ensure that the provider’s culture and values align with your organization’s to facilitate better collaboration and communication.
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Establish Goals: Clearly define the objectives of the AMS relationship, including specific outcomes you expect to achieve.
Set Expectations: Outline the roles, responsibilities, and performance expectations for both parties to avoid misunderstandings.
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Define Metrics: Establish clear performance metrics and KPIs to measure the success of the AMS relationship.
Accountability: Include provisions for regular performance reviews and accountability measures if expectations are not met.
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Governance Structure: Create a governance structure that includes regular meetings, reporting mechanisms, and escalation paths.
Steering Committee: Form a steering committee with representatives from both organizations to oversee the AMS relationship and make strategic decisions.
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Communication Channels: Set up multiple communication channels to facilitate regular updates, issue resolution, and feedback.
Transparency: Encourage open and honest communication to address challenges promptly and effectively.
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Regular Meetings: Schedule regular meetings to discuss progress, address issues, and align on strategic goals.
Team Building: Organize team-building activities and workshops to strengthen the relationship and improve collaboration.
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Feedback Loop: Implement a feedback loop to gather input from both parties and continuously improve the AMS processes.
Training and Development: Invest in ongoing training and development to ensure that both teams stay up-to-date with the latest Workday features and best practices.
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Collaboration Tools:
Utilize collaboration tools and platforms to enhance communication, project management, and document sharing.
Automation: Implement automation to streamline processes, reduce manual efforts, and improve efficiency.
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Risk Assessment: Conduct regular risk assessments to identify potential issues and develop mitigation strategies.
Contingency Plans: Establish contingency plans to address critical risks and ensure business continuity.
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Performance Reviews: Conduct regular performance reviews to evaluate the AMS relationship against the defined objectives and KPIs.
Recognition: Celebrate successes and recognize the contributions of both teams to maintain motivation and foster a positive working environment.
Summary
By following these top 10 strategies, you can build a strong, effective, and mutually beneficial partnership with your AMS provider, ensuring that your Workday solution delivers maximum value to your organization.